Terms of Service
Effective October 16, 2026
These terms govern your use of gexad.com and the Gexad application (the “Service”). By creating an account or using the Service you agree to them. If you use Gexad for an organization, you agree on its behalf and confirm you are authorized to do so.
1. The Service
Gexad analyzes your Google Ads account, your website and your conversion tracking, recommends changes with the evidence behind them, and — when you approve them, or when you turn on an automation level that allows it — applies those changes in your Google Ads account. Gexad is an independent product; it is not made, endorsed or sponsored by Google.
2. Your account
- Give accurate information and keep your password secret. You are responsible for what happens under your account and your organization's members.
- Tell us promptly at support@gexad.com if you suspect unauthorized use.
- You must be at least 16 and able to enter a binding agreement.
3. Your Google Ads account and ad spend
- When you connect Google Ads, you authorize Gexad to read your account data and to make the changes you approve or allow through your automation settings. You can disconnect at any time.
- You remain responsible for your Google Ads account and everything you pay Google. Ad spend is billed by Google, not Gexad. Campaigns Gexad creates start paused; budgets, bids and other changes follow the approvals, guardrails and automation levels you set. Review recommendations before approving them.
- Your use of Google Ads remains subject to Google's own terms and advertising policies, and your ads must comply with them and with the law.
4. AI-generated content and recommendations
Some features use AI to draft campaigns, ad texts and explanations. AI output can be inaccurate or unsuitable, and results of advertising are never guaranteed. You are responsible for reviewing what you publish, including that ad claims are true and that you have the rights to the content and images you use.
5. Acceptable use
Do not use the Service to:
- advertise anything illegal, deceptive or prohibited by Google's policies;
- access accounts or data you are not authorized to access;
- interfere with, overload, probe or reverse-engineer the Service, or bypass its limits or security;
- resell the Service without our written permission.
6. Plans and fees
Paid plans are billed in advance by subscription through our payment processor at the prices shown when you subscribe, plus any applicable taxes. Subscriptions renew until cancelled; you can cancel in Settings → Billing, effective at the end of the paid period. Except where the law requires otherwise, fees already paid are not refunded. We will tell you in advance of any price change to your plan.
When we offer a free trial, it applies to a business's first subscription only, and its length is shown before you start it. You give a payment method when the trial starts; nothing is charged during the trial, and we remind you by email before it ends. Unless you cancel before the trial ends, the subscription starts and the first payment is taken on the day it ends. When a trial or subscription ends without payment, the Service stops working on your Google Ads account — what Gexad set up there (campaigns, ads, keywords and other settings) stays in your account and is yours.
7. Your data
You keep all rights to your data. You give us permission to process it only to provide and improve the Service, as described in our Privacy Policy. You can export or ask us to delete it as described there.
8. Suspension and termination
You can stop using the Service and close your account at any time. We may suspend or end access if you breach these terms, if required by law, or to protect the Service or others — with notice where reasonable. On termination, Gexad stops accessing your Google Ads account and your data is deleted as described in the Privacy Policy.
9. Disclaimer
The Service is provided “as is” and “as available”. To the extent the law allows, we disclaim all warranties, including fitness for a particular purpose and that the Service will be uninterrupted or error-free, and we do not promise any advertising result, cost or return.
10. Limitation of liability
To the extent the law allows, Gexad is not liable for indirect, incidental or consequential damages, lost profits or lost data, and our total liability for any claim relating to the Service is limited to the fees you paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law.
11. Changes
We may update these terms. We will change the date at the top and, for significant changes, tell you by email or in the app before they take effect. Continuing to use the Service after that means you accept the updated terms.
12. Contact
Questions about these terms: support@gexad.com.